Benefit One

We’re communicating any time we transfer information from one place to another via voice, written words, visuals, or non-verbal gestures. And we use our communication skills in a variety of ways in our personal and professional lives, in conversations, emails and written documents, presentations, and visuals like graphics or charts.  Communication skills are essential, especially …

What are Communication Skills, and Why are They Important? Read More »

According to Gallup’s State of the Global Workplace report, 85% of employees are not engaged at work. So, what if there was a way to increase employee engagement and increase overall productivity? Everyone’s heard about DISC profile assessments, but many do not realise what a valuable resource they can be when it comes to engaging …

10% Increase in Productivity = 20% Uplift in Revenue Read More »

Statistics show that businesses with robust omnichannel customer engagement strategies report an 89% boost in customer retention compared to those with weak omnichannel strategies. Also, effective customer engagement contributes to up to two-thirds of a firm’s profit. Consequently, many companies are prioritizing real-time customer engagement to ensure success and survival. More than half of Benefits …

5 Real-Time Customer Engagement Strategies Read More »